by Gemma Phillips-Pike
31. January 2011 03:40
As Countryfile has come under scrutiny for age discrimination and the jokes still abound, I thought it interesting to think about whether there is any difference in employee engagement levels between older and younger employees. As it happens, I was bang on trend as in the latest edition of the Jour...
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by Gemma Phillips-Pike
24. January 2011 17:56
Will an engaged employee have a big stamp on their forehead or wear a certain colour tie? How do we know who are the ‘engaged’ from the ‘disengaged’ – what sort of profile, if that is what we can call it, are we looking for?
Identifying engaged employees is quite impor...
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by Gemma Phillips-Pike
21. January 2011 20:59
Serco Group Plc is ‘an international service company that improves the quality and efficiency of essential services that matter to millions of people around the world’. Serco provide important services to thousands of people around the world; their services include health, education, tra...
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by Gemma Phillips-Pike
17. January 2011 04:44
Right, we now know more about what employee engagement is and how to define it but why does it matter? It is important to understand the benefits of employee engagement as it means that those involved in the strategy implementations can get on board as they are aware of the potential returns.Put sim...
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by Gemma Phillips-Pike
16. January 2011 04:00
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As per the discussion in my previous blog, employe...
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