We all know that communication in the workplace is one of the more difficult organisational practices to get right. At Employee Feedback, we have found that where there is a low score on communication items it often follows that there is a low engagement score too. We are also aware that communicating with employees is not enough on its own. Factors such as the medium used, the quality and quantity of communication and ensuing there is enough opportunity for two-way communication also needs to be taken into consideration. [More]

In the HR business, we tend to focus on engagement, how it's created and maintained. Why wouldn't we? Well, perhaps we should think more about dis-engagement. Why - because we know that engagement lies at one end of a road which leads back to alienation and burnout. This was demonstrated some years... [More]

It's not much talked about by HR professionals, but 'Job Crafting' represents a practical way to increase employee engagement. In a very recent article, http://bit.ly/zcYQuy, Tims, Bakker and Derks describe their own research that confirms that Job Crafting "... correlate(s) positively&nbs... [More]

You may have read about a large scale study of employee engagement conducted by the Corporate Leadership Council back in 2004 http://bit.ly/wFU8LM  The project involved a survey using 47 questions that measured the strength of rational and emotional commitment to day-to-day work, dir... [More]