Running an employee survey isn't cheap. So it's hardly surprising that when we suggest that investing in a series of focus groups, that clients will sometimes say no. Surely as specialist consultants we know what items to include in a questionnaire? And if we don't, the Management Team will claim to... [More]

In lots of ways, running the survey is the easy bit. This came home to me this week as I spent two consecutive days running post survey feedback workshops for a prestigious organisation with a long history and a conservative, somewhat deferential culture where this no tradition of employee involveme... [More]

It's not every HR Director who is willing to invite direct, personal, no-holds-barred feedback on the service they provide. But those who do, find the process and the results achieved, both valuable and worth repeating. We've been working recently with the senior HR Team of a large organisation, a ... [More]

During 2009 an international manufacturing business asked us to carry out a worldwide survey of employee engagement. The findings of the survey showed remarkable improvement in the degree of employee engagement with the business in the four years since the previous set of measures were taken. This ... [More]

We submitted a draft employee survey questionnaire for client approval recently. We hadn't worked with them before, and this was the first time they had used a specialist survey consultancy; they'd run surveys before, but in-house. This time, they said, they wanted to take a fresh approach and get ... [More]