We all know that communication in the workplace is one of the more difficult organisational practices to get right. At Employee Feedback, we have found that where there is a low score on communication items it often follows that there is a low engagement score too. We are also aware that communicating with employees is not enough on its own. Factors such as the medium used, the quality and quantity of communication and ensuing there is enough opportunity for two-way communication also needs to be taken into consideration. [More]

As a fan of Harvard Business Review, I recently read an article regarding talent management; it was entitled, ‘How to hang on to your high potentials: Emerging best practices in managing your company’s future leaders’ (HBR, Oct 2011). The article started by stating that only 15% of... [More]

As a member of the Psychological Testing Centre, I receive a publication called Assessment & Development Matters, published quarterly. I am a bit behind on my reading (!) and whilst sorting through some papers, I came across an edition from 2010 which caught my eye. The article was entitled &lsq... [More]

When I have time, which isn’t as often as I would like(!), I try to keep up to date with the latest research related to employee engagement. Arnold Bakker is widely regarded as one of the key academics at the forefront of engagement research. He recently (2011) published a paper entitled &lsqu... [More]