Survey communication is vital to the success of any project. Before, during or after the survey, the process must be maintained.
A clear message from the Chief Executive together with an explanation of the role and purpose of the survey will boost the response rate. uncertain or suspicious employees are less likely to participate. On the other hand, feeding back the results will increase employees’ willingness to particiapte in future surveys. A survey website can make a big contribution here.
Employee Feedback has particular expertise in writing and designing post-survey reports for employees.
An excellent way to present the survey to the entire workforce is via a dedicated survey website, which we can provide on your behalf.
Monitor responses rates
As well as presenting the plan and timetable and hosting the questionnaire (to ensure confidentiality for respondents), the website can also give response rates in real time. This can encourage a certain amount of healthy competition between parts of the business. It also means that reminders can be sent out as necessary and as a result, much higher participation levels can be achieved
Survey communication can be strengthened by:
- Chief Executive identifying with the process
- A Survey website
- Response rate monitoring (real-time via web page)
- Frequent updates for employees
- Commitment to feedback of results