Engagement survey results will provide plenty of information about who are the most and least engaged people in your organisation. But to have maximum impact – and therefore to stand the best chance of stimulating some kind of remedial action – we find it’s best to produce what we call an engagement map. Here’s an example:
This chart shows a series of ‘bubbles’, each of which represents a part of this particular organisation. The colours represent the specific department, location or business unit, their size is in proportion to the numbers of people employed.
The average level of engagement is at the intersection of the vertical and horizontal axes. The chart maps the varying levels of engagement in different parts of the business. A low level of engagement in department 1 (containing a large number of people) contrasts with the highly engaged department 3.
These maps are highly effective in drawing managers’ attention to subject of engagement and what can be done to make the necessary improvements.