Workplace conflict can significantly increase stress and anxiety levels, but can be effectively managed to reduce these impacts.
In this article Alexandra Efthymiades suggests three strategies for managing these difficult conversations: self-awareness, empathy, and stating positive intentions.
By applying these strategies, workplace conflicts can be transformed into opportunities for growth and learning, improving relationships both within and outside the workplace.
An appreciation of fundamental attribution error might be helpful in these situations too.
Fundamental attribution error is the tendency to attribute the behaviour of others to their character or personality while underestimating the influence of situational factors.
Discounting feelings that the conflict has arisen because of the poor character of the other person could help empathy develop.